Recently, Ping An Health released its 2023 performance report, showing that the company has made significant progress in the past year and has achieved a significant growth in strategic business.
At the B -end market, Ping An and Health show strong competitiveness.Data show that the company’s B -end business revenue increased by 81.2%year -on -year, reaching 1.08 billion yuan, and a month -on -month growth rate of 40.1%.This growth not only further consolidated the leadership of Ping An and Health on the B -end market, but also fully proved that its products and services can meet the needs of more enterprises.
In the past 12 months, Ping An and Health’s performance in the health management service products of corporate employees is particularly prominent.Enterprise service fees exceeded 5.1 million users, an increase of 75%year -on -year.At the same time, the company’s cumulative number of enterprise customers also reached 1,508, an increase of 530 compared with the same period last year.What’s more worth mentioning is that the single -customer value (ARPU) also achieved a year -on -year increase of 3.6%, showing the further improvement of customer stickiness.
In terms of optimization of business structure, Ping An and Health have also achieved significant results.By upgrading the “Enterprise Health” product system, the company improved the two major solutions of “physical examination+” and “health pipe+”, and launched the three core products of “physical and mental medical examination”, “healthy member” and “welfare mall”.These measures enable Ping An and Health to provide more comprehensive and more detailed services to meet the diversified needs of different enterprises.
In addition to the bright performance of the B -side market, Ping An and Health also made major breakthroughs in the field of family doctor services.Last year, the company focused on the entrance of a family doctor, and launched the “Ping An Family Medicine” ace medical service brand.This innovation measures gained a warm response from the market.In 2023, a member of the Ping An Healthy Family Doctor covered nearly 13 million people, and the per capita use of home medical services reached 3.7 times, an increase of 0.8 times from 2022.What is even more exciting is that the five -star praise rate of the user’s consultation has exceeded 98%, which fully proves the quality and efficiency of family doctors.
The breakthrough of family doctors’ services is inseparable from the in -depth insights and accurate matching of Ping An and Health on user needs.The company established a team of about 50,000 internal and external doctors covering 29 departments, and established 23 specialized centers around 8 major colleges.These measures enable family doctors’ concepts and services to be fully rolled out in terms of chronic disease management, health management, and critical illness management, and provide users with precise and considerate medical services.
In addition, Ping An Health also uses digital intelligent technology to improve the efficiency and quality of family doctors.The company’s “artificial intelligence+medical” service can maintain 10,000 medical knowledge daily, covering various diseases and terms.The use of this technology enables doctors to obtain information more quickly and more accurately in the service process, and improve the efficiency of medical services.
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